Shipping
What are the delivery charges for orders with Athena A?
Athena A charges a R100 delivery fee on any order delivered within South Africa.
The International shipping charge is R300 (+-$18) flat rate for door-door service for orders up to R3000 and R600 (+-$33) for orders above R3000. The recipient of an International shipment may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
How long will delivery take?
We try to deliver within 2 - 3 working days to anywhere in South Africa and 3 - 7 working days for all International Orders.
I have not received my delivery and the stated delivery time has passed?
On rare occasions or in remote areas delays can happen. If the expected delivery times are exceeded significantly, please contact info@brandathenaa.co.za with your order number and we will try to understand what has happened to your shipment and update you.
I have tracked my order and the courier company has been 2km away for the past hour, what should I do?
We make use of a number of different couriers to deliver our awesome products to you. We do however have a fantastic system in place that lets you check up on the status of your delivery, as well as send you emails to keep you in the loop. That way, you always can easily see what is happening with your delivery.
If you still need more information though, simply get in touch with us on info@brandathenaa.co.za and we'll get right on it.
A physical address and contact number is required for all orders placed online.
Collections (Johannesburg, South Africa only)
We would LOVE to meet you.
Collections can take place at our Studio;
Unit 1, Quality House 33, St Christopher Road, Bedfordview, Johannesburg
Monday - Friday: 9am-5pm
Saturday, Sunday & Public Holidays: Closed